Samsung Customer Care Numbers India
Samsung Customer Care Numbers India : 1800 110011 (Toll Free from MTNL/BSNL) & 30308282(Prefix Local STD Code)
Timing For Calls Monday – Sunday : 9.00 AM – 8.00 PM
Hod2.com
For OMS / HDD / Note PC / Still Camera / MP3 Player there is only carry in service.
Service Centre Address can be taken from Helpline.
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i m 2 year ago rajkot city nilkanth electrick freez purchase
Hi,
I am satyabrata Das, Purchased a samsung mobile phone – Model C170 on 13th March 2008 from Laxmi Mobiles & Services, 103, Saheed Nagar , Bhubaneswar-7, Orissa. After 15 days I found the mobile is resounding.I contacted the mobile shop for reparing, they suggested to give it to the Service centre, bhubaneswar. I gave it to the service station & after 15-20days I received the phone with suggestion of network problem. After 2 months of use my mobile create excess resounding. 2nd time deposited it to service station for reparing & received after 45 days.but the problem was not solved.And again after 2 months the mobile turn into dead position. Again I submit it to the service station but after 15-20 days I received a letter with estimation of reparing of mother board costing 2407.70 with warranty status void. I have faced lot of problem sending mobile to the service station .I am going to through my mobile.If this kind of services Samsung is providing, then it’s very difficult for my type of customer to opt for any samsung product in future. Thanks for the services.
Satyabrata Das
+91 9861329961
In my samsung ac compressor is damaged it is under warrenty is it necessery to pay for CFC gas
i purchased a 1.5 ton airconditioner from army csd canteen on 27 apr 09. i spoke to toll fre number and got a BP no. by sms. so far no one has come for installation despite reminders at toll free no. and at kolkata service centre. this amounts to extremely poor service which is not extected from a mnc like samsung. pl expedite. my mob 9836000517
Hi,
My dad- Mr. Atri Kr. Gupta bought a split AC from Cityco-dealer, 19 park market, hirapur, Dhanbad. and recently the cooling was very less. My dad gave call to customer service for a service and check. The service tech visited after a long time and charged the gas and charged Rs1300/-. When he left, my dad found that the water outlets has been damaged while check and the water is seeping inside the room wall. My dad again had to call Customer service and book an appointment to rectify it. No service tech has arrived as of yet and there is no track of the technicians. Even the dealer is not bothered about the product which has been sold to the customer. After spending 28000 rupees for an split AC and specially for a diabetic patient who needs AC all the time, and even customer service has been repeatedly requested for an early visit for the patient’s need- No botheration has been found. IS THIS WHAT YOU CALL A GOOD SAMSUNG CUSTOMER SERVICE FOR YOUR SOLD PRODUCTS??????????????????? Kindly explain.
Model no-AST18YJWDA/XTL
Serial no.-A067P2BL403423R
DOP-28/06/06
Thanks and Regards,
Aurko Gupta.
S/O Mr. Atri Kr. Gupta
Durga Mandir Road
Hirapur,
Dhanbad-826001
Samsung 1 ton A.C not running smooth from day 1.
Finally compressure damaged after just crossing one year. There was continuous trouble since last 21 days before end of one year service warranty period. somehow the trouble was managed for a day or two. finally the compressure failed. Now the service center demanding Rs 2200 for gas filling. I am totally disgusted over the product and the company.
Phone: 03325138844/9231840542
i purchased a AC(1.5 ton) in sophy’s syndicate ,trichirapalli,tamilnadu.The services provided by the tech and their rep as well customer care deptt from samsung is worst than ever .complaint has been given on 22.04.09 till now no one has attended it.i am calling the manager everyday but he not taking any action.kindly take care of it..
Sub:- Re-placement of newly purchased ‘Samsung TV’- reqest for regd
Sir,
I had already purchased a ‘Samsung ctv model no-21K45 on 24/04/2009, invoce no-222, (Invoiceing Address is Anjali Devi, Lalitha vilas, kannanmoola, medical College PO,Trivandrum-695011 and Phone no-0471-2449988, 9947244817) from your authorised dealer Next Singson electronics,Opp. ayurveda Hospital, M G Road at Trivandrum, Kerala.
But now it is not in a working condition from 04/05/2009 ie with in a period of 10 days.
I informed this to the dealer and a service person came and attended. But the condition of the set is remaining same.
So request you good self to take necessary arrangements to replace the set at on early date.
Thank you your’s faithfully
Anjalidevi
Dear Sir,
This is to inform you that I have purchased one DVD Player Model DVD – P182R from Ashoka Sales Agency Sector – 16 Faridabad on 2nd July 2008. Now it is not working. Last 15 days I am complaning your Customer Care, but nobody is attending my complain. I asked complain No. but they have not given to me such complain No. If a reputed concern are not responding such a complain then how can we trust like your company. I am very much disappointed on SAMSUNG customer care. Always they are bluffing to me.
Hope you will solve my problem immediately.
Thanks & Regards
Kajal Das
Jeevan Nagar, Nahar Par,
Wagirpur Road, Gali No. 5,
Plot No. 146
Faridabad – 121002
Haryana
Mobile 9810712916
9871310827
I have lodged a complaint for Samsung Window A/c for a fortnight now and still no one has rectefied the problem whereas my Whirepool a/c problem was rectedied in a single day.
My customer ref no. is 8401708402
The service provided by Samsung is the most horrible available in the city.
you can close down your service centers as they are of no value to the customers.
I recommend all readers not to use any Samsung products.
I purchased 1 Ton 2 Star AC from Ashoka sales service Fardibad. THe people ther goofed up the wholw thing and installed the different AC Model. After installing the Ac I made complaint to Ashoka sale Faridabd and it took them one full week to replace the AC after my lot of persuation . Afer installing the new Ac It statred giving lot of noise. It is difficult to sleep in the room where the AC Is installed. On 12/05/2009 I made complaint to Samsung call center for my problem under their BO NO8410257672. since that day i am calling evening and morning to get my redressal, but i recieve the standard answer that the engineer will come up to 8.00 Pm . The engineer has never turned up and not bothered to ring me up because i come daily early from my office to residence so that i should be at my residence. This has become my routine without any results. If you read this my plight please do some thing about it and get my AC rectified. My MOBILE#9818261672
Dear Sir/madam, Dated: 16.05.09
Mysellf, a resident of Mejia Thermal Power Station, Bankura, West Bengal bought a 2T Split AC machine in the last week of March’09 from Bombay Variety Stores, Durgapur. Recently the indoor unit started making some noise. One mechanic from Service centre Durgapur visited my house last week but could not rectify the trouble. When I contacted the Service Centre, they assured me that Split AC specialist will attend it by saturday(i.e 16.05.09). But no body visited today. When
I contacted Service Centre they told me that machine will be attended next week. It appears that the service centre is not paying attention to my complaint.
It is earnestly requested to intervene into the matter.
Yours faithfully,
Chaitali Dey
C/O, Debashis Dey
D-79/B,MTPS Colony,
P.O: MTPS,
Dist: Bankura,West Bengal-722183
PH: 03241-262950
M:9434745949
Dear Sir
I have purchased samsung Mini HiFi Sys Dx 56 From
CROMA – Ahmedabad on 5/6/2008
After some time , there was a problem in upper portion having 3 cd changer – which was not working properly – so i have made complint , your representative came and suggested that , sent to service station for repairs . So I have sent it for repairs to SAMSUNG authorised service center at ANAND
Now , similar problem occured again
so i request you to send your representative , make it repair
I think that it is manufacturing problem at your level
I found similar trouble wothin 11 months
what will happened in future
so i need permanent solution for the same
Samir Shah
Sindushi pole chakla
Nadiad 387 001
0268 – 2565360
92271 34360
Dear Sir,
i have sumsung mobile Mod.no:- SGHI320N my phone going on lock ( incoming calls are coming) , i not dail any number
my phone Sr.no :- R2XAB72747T
model no:- SGHI320N
please help me
i weating your repply ASAP
Thank,
regard
Jignesh
hi there,
i bought cdma samsung f679.
and its lcd and front mirror is broken from last 20 days .
i made a request atleast 5 times in chandigarh sector 22 coustmer care but they
didnt able to provide me with both of the things.very bad like samsung is not
able to provide services.i think i did a mistake that i bought samsung product.i
think i should move to consumer court of justice ,that i am facing big problem
.
thanks
gagan lamba
92176 00001
Hello,
Just Yesterday I have purchased my New Samsung TFT LCD 20” Monitor, Actually the problem is I am not able to fix up the stand and when I just switch on the monitor it shows cables need to be fixed. so pls help m out..and can you pls send nyone frm your deptt. to fix up the problem.
Thanks
Sneha
Hi,
I am having an old samsung tv with model number CB5039Z, i had lost my TV remote, kindly let me know my remote part number / model number so that i can buy it.
Regards,
Ajo Mathew
98470 71347
To
Samsung Customer Care
Call Center Number -30308282
Just Yesterday I have purchased my New Samsung TFT LCD 20” Monitor- 2033 model , Actually the problem is I am not able to fix up the stand. Please pls send nyone frm your deptt. to fix up the problem.
Response is very poor on Call Center Number -30308282. Plz send your customer care engineer at the earliest.
Regds
Naresh
i bought a samsung 29″ flat television from VAID ELECTRONICS, BATALA. on june 12th, 2009 for my father. the television delivered to me was having a big patch on screen. this patch was decoloring the screen. i reported it to the VAID ELECTRONICS, BATALA, but they payed no attension to it. then on a long long argument , i tea boy of the shop was sent to my house on 15th, june. i refused to have a repaired set and asked for the new set. but they are so irresponsible and so non co-operative that now i feel like trapped. i further realized that this set was the demo set which was already used by VAID ELECTRONICS, BATALA. now i need a new set and as early as possible. should i go to consumer court???? the bill i got is also without sale tax number and is just a paper without model number, chasis number. i’m i trapped and befooled. plz help me.
Hi,
I am from chennai.I bought a samsung Refrigerator two years back and one month and one week back onwards its not working. I called up the customer care and registered a complaint. Next day one person came and checked and told that there is the problem with compressor and it needs to be changed. He told within two days it will be changed. after that no response. Then I have to keep on calling and one week later another person came with the gas to be filled and checked and told that there is the problem with compressor. This problem was identified earlier by the first person and I dont know where the link is lost and again one person came and did mere rework. After that I was informed that he will come and do that within two days. Then again no response. I was keep on calling. The person was keep on telling parts not available. Thats why he didnt come. Now it came yesterday tomorow he will come. That tomorow never comes yet. This happend 3 weeks before. Then I sent a complaint directly to samsung. But again no hope. yesterday again called the customer care he informed today it will be corrected. Today when I checked he told 23rd. How long I have to wait. ‘THE BIG MISTAKE I DID WAS TO BUY A SAMSUNG PRODUCT’. So this a warning to all. “PLEASE NEVER EVER BUY ANY SAMSUNG PRODUCT’ You will experience the worst customer care. Next option with me is to go to the consumer court. Let me see to them what I can do. So friends dont wait for these stupid people to help you. You have to find other alternatives. I had an LG PC. When a complaint came to that and when i complained about the customer care to LG, I got call from LG within one hour. That is the level of service other companies have. Samsung you have to learn from them.
Hi,
i had purchased a samsung c520 long time back. At present i am having a problem in it. The problem is that i am not able to make the outgoing calls. I have checked the sim card in another cell and it was working. so, kindly look into this matter and reply me as soon as possible.
Dear Sir/Mam
We are using two washing machines of samsung one is fully auto. But few days back we are facing the problems in both we tried to call on toll free no. but culd not contact. Both machines are under warranty so what can be the best sollution for us please tell either by call or mail.
Rajiv Kaushik
H.No. 264, Sec – 28 , Near Geeta Hospital, Faridabad
Mobile 9990166901
Dear Sir/Mam
I purchased a 345 Litre Samsung Refrigerator in December2008.A patch of different colour has appeared on the front door.The complaint no.8408894113 was regitered with yur help line is not being attended despite of number of reminders at 30308282/1800110011.Everytime false promise is made that the engineer will visit today . But nobody turns up.I request that my complaint should be immediately attended
Sushil Aggarwal Dated:28.06.2009
Flat No. 235B Sec.51 A Chandigarh At 8 PM
Mobile No.09878863678
Hi ,
I am interested in buying the latest awesome phone GT-18000 would appreicate if you could let me know the features and cost of the phone.
Regards,
Anand
9886118366.
after few months i have purchase moniter in your company but regarding datacable i have faced some problem. today i am going in samsung service station icche wala road ferozepur city(Punjab). but there employee behaviour is not good with me they said i can’t any help for you regarding datacable. there is very misbehaviour staff. solve my problem immedatily. they told me i am owner of the company thats my work i do it or not. they talk to customer with ruedly behaviour. you sit there very misbehaviour person.
Mr. Narinder Khurana(President Baipar Mandal)
Ferozepur City
9814824337
I bought samsung L201 model in Dec 2008. it was working perfectly untill yesterday, when i press power button, the lens is not opening to its full extent. dont know the reason why and how this problem occured. Pls suggest me as what i should do?
Thanks
Mayuresh
Mumbai
9819287018
i sameer verma i bought samsung camera L201 I LOST MY DADA CABLE PLS SUGGEST ME HOW CAN BUY NEW DADA CABLE MY PH NO IS 9818166291
i bought the samsung model sgh c-450,it shows that it is having gprs,cam,i have to shift my pics from mobile to pc,from last three months i m trying to connect it but its not getting connect,usb data cable is totally useless and no software is available for it,many times i called the customer care but they dont reply any specific correct information,and the gprs of phone it never get activate,what kind of samsung making products haa?very disgusting and worst products of it
plzz help what can i do?its urgent,my id is tiakapoor13@yahoo.com
Hi,
My name is Randeep. I have a samsung digital camera P1000. I purchased it from London Airport. The lense of the camera are damaged. I live in Delhi and i want to send the camera for repair in the service center. Can anyone guide me. I am getting aweful reponse from the customer service. It is the worst customer service i have ever experienced. Any help would be appreciated.
Thanks,
Randeep
from last 6 days i am repeatedly complaning for the repair of my 29′ samsung TV at your customer care center but noboby turns up. I have total electronic gadgets of samsung at my home and I am shocked the way the company handles my complaint. I am very much upset regarding the customer care way of handling complaints. Now I am posting this mail just to tell could any body rectify my problem.
Respected Sir,
This mail is regarding my cell phone which have been
stolen from Pimpri Railway Station Pune Maharashtra,
on 15th of July 2009. I lost my mobile while i was climbing
in a train.
I would request you to kindly accede to my request and do the needful.
I will be thankful for an early action. Please find my full details
given below:
Name: Nitin V Jain.
Address: Flat No 304 & 305, Sanskruti Apt., A-Wing,
Pune- Mumbai Road, Bh. Mumbai Selection.,
Chinchwad Station, Chinchwad Pune – 411019.
Maharashtra India.
Mobile Phone model: Samsung-L 700 Titan Silver.
Last used No: 09860737777 Pune.Network Provider Airtel.
Missed date: 15.07.2009 (01.00pm)
IEMI No : 358224021075498.
Date of Purchase :03 April 2009.
Warranty of one year.
Pls reply me on my e-mail address: nitinjain2707@rediffmail.com.
above or at 09890009503 or 09503777780.
Thanks and Regards,
Nitin Jain
hello
main 2 saal se samsung mobile use kar raha hu
ab mein nya mobile lena chahta hun
plz mujhe f210 mobile ke price aur avaliable or not ke bare mein bta do
plz reply zaroor karna
Sir,
I have forgotten my mobile security password (tacker password). I want to know that, How I will break the password or password no. I would request you to kindly accede to my request and do the needful.
I will be thankful for an early action. Phone details below:
Model No. SGH-E250
SL. NO. R7VP418338L
IMEI NO. 35603101713370/8
My E-mail ID: rajibwbp@gmail.com
Mobile no. 9641316168.
With regards.
Please solve my problem.
dear sir
i m viswanatha i bought a samsung mobile phone model no S3500 at chennai saravana stores t .nagar . the problem is while i m putting charge my phone after i m taking the is getting very heat. i dont know wat is the problem so klindly give me suggestions and any nearer u service staion contact number ad address pls kidly do me a favour.
we are all our family members are using samsung only.
i m stating at chennai perambur 11
HI
I have purchased SGHI450 mobile phone IMEI no. 359081/01/256208/5 from a dealer in Rajkot( Gujarat)on 14\118. Recently i faced the problem with the keypad of the phone . i gave it to the customer care herein rajkot. Both times it failed again on the next day. I am Being told to replace the LCD and the manager told that it will come in 5 days but it is not in stock since last 19 days and it will take another week. It is disgusting that the company is not having the stock since last 19 days. Pls do the needfull immediately. My contact no. is 982521236
SIR ,
MY TFT 933SN (18.5″) IN PROBLEM,
PLEASE REPAR MY TFT,MY TFT ESSU DATE 16-2-2009,
PAMMA HEHAR
V.P.O HERAN
TEH RAIKOT
DIST LUDHIANA (PUNJAB)
MOB 9815060262
Sir,
This Mail is regarding my newly purchased SAMSUNG LCD Monitor, & its not working properly. for this i complain at custommer care on 25/07/08 & its no. is 8407375378
today is 08/08/09 but nobody is came to me. please help me & replace my LCD.
SUHAIL CHHAPRA
358/C, WAZA MOHALLA,
NALLASOPARA(W), DIST. THANE – 401203.
CELL:9322166060 / 02502404914
sir,
i purchased samsung star phone on 2/6/2009. and its touch pad stopped working in just 1.5 months. i gave it t a service station ” COOLING POINT, ASHIYANA, LUCKNOW” ON 22/7/2009 AND HAVE NOT GOT MY PHONE BACK AND NEITHER HAVE I GOT ANY SORT OF RESPONSE FROM THEM TILL DATE.
MY MESSAGE TO ALL TOUCH SCREEN USERS/LOVERS THAT IN FUTURE DONT BUY ANY SAMSUNG PRODUCT BECAUSE THEIR CUSTOMER SUPPORT IS VERY POOR.
NOW I AM FED UP OF YOUR PRODUCT AND SERVICES.
PLEASE RESPOND AS SOON AS POSSIBLE.
SUNNY MANGLANI
PH:- 9793054300
Sir, August 11, 2009 10.36 PM
I purchased 1.5 ton window Air conditioner from Samsung (Model No: AW18QKA) on June this Year. There is some problem in filter and other functions for which I informed customer care 3days back. I am waiting for their response despite almost everyday reminder.
My message to all Samsung product buyer, please think twice before you purchase any thing from them as their customer care is tooooooooo bad. May be as it is still under warranty there is hardly any chance to extract extra money and that’s the reason they are responding.
i purhased television of hitron in 2002
but i want servvice centre near by panvel
Hi,
this is Y.L.prasad from chennai. i purchased a split air conditioner model AS12EFA three months back. the service people came for general service and broken the flap. I have been asking for flap replacement since last one month but is of no use. I loddged a complaint with customer care on 6th august i.e., BP8411207635. I never seen this sort of irresposible people in customer care. I am literally ignored and they played with me at their will. I donot know what to do, If anybody can suggest me it will be a great help for me. I just want to teach them a lesson how to behave with customers.
Please call me on 09962674624.
hi,
i have purchase samsung s3310 mobile,we can’t instole application in my mobile.i want service center near wadala
hi,
i was purchaged air conditioner bio sleep in month of apr-09 from bhumi electronics-gandhinagar.
i was booked complain two times for worrenty service at ahmedabad on 07927495225/27495226.give me appointment two times,i was wait but still no one company employe come for service.
i like samsumg brand but after sales service so poor.
so,inform immidiatly and reply.
thanks,
n.b.patel
9974056636
plot no-1097/2
sectore-6c
gandhinagar.
HHII….THANKS… FOR YOUR HELP…
MY PROBLEM HAS BEEN SOLVED..
THANK YOU…
I have purchased samsung E250 model mobile 2yrs back.i have noticed so many complaints in that set.i consulted your authorised service center so many times.but the problem has not been rectified.though my friends adviced me to buy another brand mobile but i had purchased samsung E350 model.unfortunately this particular set also had the same problem again i send to the service center. i havent received the set till now.In my E250 model the service center asked me to replace the particular unit and asked to pay Rs.3000.Now the market value of the mobile is below Rs.3000.Must i have bare this loss since i bought samsung brand anticpating your reply..my mob nub:9442305696
the customer care service of samsung..the name should be replaced with “customer torture service” since here though they’ll take your calls,assure you of taking care of the problem but even after 100 follow-ups,nothing will be done..anyway..i have registered the complaint with consumer forum and suggest you all who are facing such problem,to do the same because consumer forum is quite efficient in India.
i bought a samsung (guru) mobile phone; model no-S 94 B100.
MY WORK ORDER NO.-CT 4400, SL. NO.-RW30643274A,IMEI NO.-353668022747494.
I GAVE MY PHONE FOR REPAIRING TO YOUR CUSTOMER CARE CENTRE AT DELHI ALMOST A MONTH AGO.THE PROBLEM WAS THAT ITS KEYS GOT HANGED SOMETIMES. THEY TOLD ME TO GET IT AFTER 2 DAYS BUT THEN THEY COMPLAINT OF SOME OTHER PROBLEM… I BOUGHT IT ON 24/08/08.IT IS UNDER WARRANTY PERIOD.
I WANT MY MOBILE AS IMMEDIATELY AS POSSIBLE.
I have made several complaints regarding my Samsung washing machine(model no.SW70A1IG/XTL,Automatic)which is under breakdown since last one year.Nobody is listening.Complaint no. 8406890605 dtd 28.02.2008.Please arrange to redress my complaint at the earliest.
C K Verma
B 36
ITI Township
Mankapur
GONDA
MO.9453676556
DEAR SIR,
I take new mobile samsung GT S3310,
I CAN NOT DOWNLOAD ANY GAMES , &
not from any other java games not support to this mobile,
what is the problem,it my mobile pro or u r make mobile problem.
afetr buy mobile from u side then after also i have to come to ur company for buy any games or applications,
this not good,
why do make this type mobile,
see other mobile Noika, and Motorala mobile etc etc….. ,
just go to any games web site they can easy download games & other apllications and enjoy,
we take mobile to enjoy propers , not for very time come to buy product of u company (games other applications) make some software after install that we can use other company java games & applications(Dictionary)etc etc ….
so u please asist me any other way that i can upload software & applications in my particular mode i.e GT S3310
reply me sir,
my email id:chethan_om135@rediffmail.com
regards
chethan
09030084451
I bought two products of Samsung, Automatic washing machine & refrigerator 23Ltr from Viveks retalier store for all products including Samsung. Never got a call from Samsung about Thanks for choosing Samsung, usually customer support do that. Samsung engineer called me after a week and said I’ll come tomorrow. After 2 days he called me and said I’ll come tomorrow. 5th day I called him 2 times again same reply I’ll come tomorrow. It’s 5 months I bought those two but he never came. I read the manual and installed both products. Thanks to SAMSUNG FOR THIS EXTRA SUPPORT I GOT AFTER PURCHASE. SUGGESTION TO ALL – NEVER BUY SAMSUNG PRODUCT
THanks
Sir
I am sudhir kumar I have brought the Samsung mobile style – SGH-J150 ,and product serial N0-RWIQ8047B and IMEI N0- 354283/02/089907/0 Date of purchase-05/11/08 in Vishal mega mart Kalka road Pinjore,
Last two month before misplace the I have complaint in polic station in kalka so please request to you track the my mobile and
Thanks
Sudhir kumar
09992381922
I bought a samsung mobile model c5212 iam not able to copy songs from my sd card to the music option and there is no under score option when iam using the internet,really not good phone
Dear sir/ madam,
i have manoj n satpute a samsung star mobile gt-s5233a a am last 2 month contiune complent local Nagpur service ststion but he told m network problem. my problem it per call voice crack.
manoj satpute
91-9923798320
I bought an 1.5 ton window AC from Prakash Electronics, New Delhi on 10th April,2009. The AC developed a problem 0n 1st September 2009 and I registered a complaint with your call centre on 2nd Sep 2009. Same day the executive came,without intimation, although the call centre executive me that someone will come on 3rd Sep 2009.The executives said that the gas has discharged and someone from workshop will come on 3rd Sep 2009 to collect the AC. On 3rd Sep I got a call from your workshop that they could not come as their pick up vehicles are all broken.What sort of silly excuse is that??? Moreover as a cusomer why would I be interested in problem with your pick up vehicles.
On 4th sep they took my AC and didn’t call back once.When on 5th sep I enquired he said that they have replaced the part but as the next day was Sunday the AC would be delivered on monday only that is &th Sep 2009. Is your TAT for AC repair is 6 days!!!
On repeated reminders by me to your call centre that I have a patient at home and without AC it will be a great problem for her still you haven’t acted promptly. Moreover your call centre said that they will make sure that someone calls back to me but no one called.
If a reputed company like your’s shows such unprofessional and irresponsible behaviour than its a big shame. Also this is case of Metro i wonder what services are you providing in other places.
Saurabh
09958011289
Hi,
I am Amudha V. I purchased Model : Samsung M 2710 IMEI : 352342030206254. I purchased it on August 8th 2009 from Poorvika Mobiles Private Ltd. Kodambakkam Chennai. My Mobile is not powering on. I contacted a customer service center for Samsung in Pondibazaar chennai. There was no proper response from them. I went to the show room from where I bought they turned their deaf ears to me. I am a very unhappy customer. Is there anything that you can do about it?
Thanks
Amudha V
9941696428
I have registered a complaint with regards to the LCD Full HD TV and was promsed that engineers will be sent.So far no response.Complaint number is 8401939744.
Looking at the standard dont expect any response but a reminder
sir,
i bought ma cell phon last year set SGH-J7OO i really got good services from ma cell phon but now from last month it creat so many problem like its speaker not working only wid headphon it is work , sir its camera is olso not working now and now d gr8 thing is there keys r not working too n its like hanging again n again. i always swichoff n dn start dn it is work for a while but after dat again oll this problems start one by one……..sir so plz tell me what should i do n give me ur custmercare number . sir i want dat ma cell phon back like it befor becouse i love ma samsung cell phon ……
from
new delhi
9650197931
can u pls help me how to track mobile phn bucz i hv lost my cell phn
yesterday,,i am nt aware abt the fir and all
if any1 cn help me asap
regards
actually i have bought a new samsung m2710 mobile
i cant use shake sensor while playing music
&
the video player cant open any the video formats available
can u help in this matter
IHAVE PROBLEM WITH SAMSUNG DVD WRITTER UNIT-HDD OF MY HOME PC. I AM UNABLE TO CONTACT LOCAL SERVICE CENTREMIN CHENNAI.
VERY WORST CUSTOMER SERVICE DEPARTMENT, I FOUND IN CHENNAI IS SAMSUNG! NO DOUBT…… PLEASE REFER OTHER CUSTORMER COMPLAINTS ALSO, BEFORE JUDGING MY COMPLAINT… I WILL NOT RECOMMEND TO ANYBODY ABOUT THEIR PRODUCTS.
sir
i buyed samsung star 3g (s5603) on 31 july 09.after using one month the mobile is not taking charge & if taking charge, with in 5 min.it is showing battery full, unplug charger. i went to samsung service centre in (12,loudon street, maruti building, 1st floor, flat no 10, kol 17) i register my complail and give my mobile for service on 07/09/09. they told to collect ur mob. after 4 days. but still now i have not got my mobile , i called in land line no (033-22873115) every day but no responce, nobody is picking up the phone. i m staying little far from service centre so i cannot go every day to chech the status.
plz help me
my mob no 9433145512
model no S5603
sl no R7X5617449E
Dear Sir/madam,
pl refer to my call registration no.8405914073.In response to my complaint compressor of my refrigerator was changed but i found that there is water leakage.again on my request one person from your sevice centre visited my residence and ‘fix’ the problem.But i found that there is again leakage of water.On checking i found that earlier the water collecting tray was screwed with compressor but when the compressor was replaced instead of screwing it with compressor it was pasted on the compressor and hence again the problem of water leakage.therefore it is requested that instead of making temporary arrangements a permanent solution should be made.
D S Jindal
9417351617
Sir/Madam,
I have Hard Drive which is in warranty period now, facing th problem with hard drive, it doesn’t get detected in the bios.
So i need the service center address and contact details.
Service center should be near-by Andheri area in mumbai.
Request you to do the needful.
Thanks,
Prem Lulla
9819935338
i bought samsung mobile but the piece was defective(canformed by samsung serveice center.but they are not ready to repace and they will repair that piece by changing that difective parts that also after 15 days because parts are not avilable with them.NEVER BYE SAMSUNG PRODUCT AS NO COMPLAIN WILL BE LISTEND BY COMPANY AND YOU WILL BE LEAVED CHEATED.
Sir, My name is animesh singh.i can not connect my phone to p.c. to enjoy the internet.so pls help me how to connect my phone to p.c.
I have an older model of Samsung Printer i.e. ML-2151n ,but i could not find its toner so please help me to find it in Lucknow city.
I have a fully autometic washing machine Model no SAMSUNG 85K25 Purchase on 24-11-2002. Water flow is not working 2 weeks.will you please lodge a complaint and send a technician to check up the machine.
Regards.
K P CHOWDHURY
Ph (M)91-11-9818903577
Dear sir,
i have purchased a samsung SGH-E250 phone its not even a year and it has started to show signs of problem.first it started of with the phone not vibrating now none of the keys are working. please tel me what exactly is th problem with it.
waiting for your reply,
Regards.
divya
divis_mail@yahoo.co.in
Hi,
last month i bought a samsung star phone. but right now i am getting the screen touch problem. all buttons are working fine but touch screen is not working….
Prakash
971118035
i have samsung u600 & i want to change the body so plz tell me were its posible
my contact number is 9465550000
Dear sir,
We have purchase your samsung micro wave product from your dealer Sky View,in last month. They have to commit us that they will give free live home damo. But after sales your product they denined to give service. For that i have already complain two time to your service center by telephone. our complain no. is 8405426158. They said to us for reply within one to two hours regarding our matter. But we have not got any response from your customer care as well as from your dealers. So now we feel that your company is only commit but cant give service. In last i write to you, and i expect you will give us response about your poor service.
Dear Sir,
I have purchased new Samsung Marine B2100 mobile set. From market I have also purchased a datacable for it. I have downloaded latest software for samsung mobile from internet Samsung Pc suite(setup_1.1.2.IC7_6(2)) when I connect the cable to the computer…the mobile starts charging but will not be detected by the computer. I made the setting in the mobile as USB connect…but not able to connect the mobile to the PC. Please suggest me what to do now. If possible please upload a video (in youtube like websites) which will clearly showes how to connect the mobile to pc
thnaks
Ramesh
Sir, For and in the name of my very old Mother-in-Law, Smt. Jayanti Brahmachari, on 20/9/09, I have purchased from M/s. Great Eastern Trading Co., 277/2/1, BT Road, Kolkata-700036, a refrigerator Samsung RA19 Colour RA19XBDR against TAX Cash Memo No.C/004322/09-10 dt.20/9/09, which was delivered on 21/9/09, but sorry to say that no representative of Samsung has turned up to start the fridge and demonstrate the procedure to handle the same. Samsung being a very famous Institution and brand, such was not expected from the Company. Kindly send your representative at the earliest. My mobile no. is 9433080065. Reply to my request will be highly appreciated.
Regards,
Swapan Chatterjee
i purchase ac from vijay sales from mumbai vide invoice no.27-in03-09siao-426on dated 20.03.2009 till today instalation is not compleated my complaint no.is 8401359379
i purchased mobile from hotspot outlet model samsung s3500 from gurgaon vide invoice no. 727070704 dt. 17/9/09 .
sir, please note that my phone switches off automatically many times, i Samsung being a very famous Institution and brand, such was not expected from the Company. Kindly send your representative at the earliest or provide me the address of your autorised customer care facility or send someone to collect the phone. . My mobile no. is 9810512268. Reply to my request will be highly appreciated.
Hi, i purchased the Samsung Omnia HD i8910 mobile phone. I’ve been trying to activate airtel mobile office services on my phone. They believe that there’s something wrong with the phone, and not with the service. Airtel Customer care tells me that the service is active on my phone, but they don’t know why i can’t connect to the net. i’m never able to open up any of the web pages. Please help me with my query.
Thank You
dear samsung
i hav pur a TV of samsung, in 6 mth that was not work properely,
samsung engineer was said that the IC is not available & u watch the tv as they work (not EASY VIEW FUNCTIONE) ETC.
SO WHAT I DO SIR
i am samsung ISD of Samsung mobiles in New Delhi or NCR.
BE A PART OF SAMSUNG I WAS PUR A TV OF SAMSUNG IF I M WRONG , SO I WILL QUITE BE SAMSUNG PART………………….
NO BODY HELP ON YOUR HELPLINE NOS. BUT MSG WAS RECEIVED THAT YR COMPLAINT IS OK
NOT OK
THANKS
SUSHIL DUTT SHARMA
CONT NO. 995 329 529 7
PL HELP ME.
Sir,
I have a SAMSUNG micowave oven Model M 183DN since aprox.3years.Its bottom( Inside cavity)has developed minor rusting &minor holes. I got it putty applied and spray painted, after consulting your PALAKKAD service centre.But it is not lasting on running the oven even for a short duration. Please advice through E.Mail.
I bought the Model SCH-F309 (which is not available in your model list) in last month at 2nd of August, 2009. From the first day when I bought it the network related issues are there. I went to your authorised service centre at Rahul Traders, 3208/2, Mahindra Park, Rani Bagh, Near Fountain Chowk, Delhi-110034 on 7.8.09 with the same issue. The Service Executive resets my phone and gave it to me with quote “you hv not faced the same problem again in future”. After 2-3 days the same problems again hits my phone. Again I went to your service centre on 15/8/09 and again he follows the same process. Then I went out of Town. I came back on 27.8.09 and went again to Service Centre on 28.8.09 with the same complaint. They checked the mobile and told me that the mother board of the mobile doesn’t work properly and its to be replaced. It will take 15 days. Now its 26th of September, I received continous reply from the service centre that it will take another week to change the PCB. I am waiting from last 45 days to resolve this issue. After facing this problem please change the same instrument immediately. I am attaching the Service Note which given by Service Centre with this mail.
Hi,
I am Satheesh, I have recently bought “Samsung Star S5233A”.. I just want to know whether i can install any third party application to my handset. I tried to open jad/jar files, but it shows as un supported format. Could you pls help me..
Thank you.
Dear Sir/Mam
I purchase samsung M2710 and i can’t install dictionary on my phone
PLZ HELP ME
My Phone No. 9796263849 & 9419230319
Dear sir/madam i have been trying to call customer care for the last two days with my vodafone mobile but i m getting reply as NO U R TRYING TO CALL IS BUSY. only today when tried with Reliance fone i got in first try. can u find as why your 1800 no. is not operating from Vodafone mobile services. Thank you.
sir/mam
My samsung 920NW lcd monitor is not working properly.
it have some lines across the screen and some dots.
the white color seeming like skyblue
what is the problem of my moniter
please help me
sir/mam
My samsung 920NW lcd monitor is not working properly.
sometimes it have some lines across the screen and some dots.
the white color seeming like skyblue
what is the problem of my moniter
please help me
my no.9495330534
04742447334
I have a Samsung Plano 34″ TV (Model CS34Z4HF). It has developed a fault and does not switch on. I logged a complaint with the Samsung helpline and they sent a technician to repair it. The problem was rectified and the TV functioned properly for less than 24 hours and the problem recurred. A complaint was logged again and a so-called technician was sent again. This ‘technician’ without so much as touching the TV ‘diagnosed’ the problem as a fault due to vapour from the local Nullah. He was then coaxed to open the TV and he soldered something inside and the TV again worked for a day. No one has turned up to attend the complaint thereafter. A number of calls were made to the service centre and a request to send a senior / competent technician/ engineer was agreed to but no has turned up so far. I was told to send the TV to the service centre. It is a large TV and one cannot just keep it in the car and deliver it to the service centre. They have refused to collect it – they have an arrangement to do so on payment of a charge which I was willing to pay.
It is shocking that a company like Samsung does not have competent technician for on site service and repair. I wish they would spend a little more on service – they do spend a lot on advertisement.
I am definitely not going to buy another Samsung product.
Dear Sir,
I purchased SAMSUNG fully automatic machine WA82 VSL on 07 September 2009 from Raja Sales Corporation, Mahad, and Dist Raigad (MS). After frequent contact a technician Mr. Sufiyan (Mobile no 9967561295 & 9224727507).
I have the complaint about the service and the behavior of person who came for demo. In addition, some questions arise in my mind as customer that I want to convey you so that you can take corrective steps in the working system.
1. Before the sale of product dealers are always used good languages to sale their product. Once we purchase the product and pay whole payment, they are not taking care of their customer. In my case, I was waiting more than 3 weeks for technical person will come to my house and will give demo. Question is what the responsibility of dealer is. It is his responsibility that customer should get technical help before bring the product in use.
2. After three weeks, the technical person came to my home at 2: 00 pm today without any information of his arrival. At that time, only my wife was in the house and I was in office. Is this the method of visit by your technical persons?
3. He was only 10 minutes here and only did the pipe connections and shown the power on button to my wife. My wife asked him to give information about the display of panel, functions of various keys and the demo of the washing machine. However, he did not explain anything and without demo, he left the home.
4. My wife request him to wait for 15 minute, I will send the message to me so that I will come at home to see the demo. My office is just 10 minutes away from home, and there was no problem to reach within 15 minutes. How the representatives of one branded company behave in this way?
5. Instead of demo and he told to my wife that you run the machine and if problem comes, you should call me. It is wonderful thing that your representative does not know ‘Prevention is better than cure’. If my wife does not know the proper functioning or there is miss handling due to inadequate information, or the machine has original defect/ problem, who will take the responsibility? Is company is finding the market to get money from servicing of machine due to mishandling. Customer satisfaction is not your motto.
6. I came to my home at 2:30 pm. My wife told me about his visit. Hence, I phone him. I asked him about the demo. He talked me there is no need of demo, you run it, if problems come, and you contact me. I asked him about his approach and questioned that why did he come without information, why did he not given the demo of washing, spinning drying etc. Instead of satisfying queries, he argued me wrongly and shown casual approach. In addition, he cut the phone without answering.
I am fully dissatisfied due to his approach. In addition, I found dealer is only interested to sale product and does not taking the care of service after sale. My one colleague, who is neighbor is also thinking to purchase same product from the dealer, but now he is thinking that purchase Whirlpool washing machine from the another dealer.
I feel that because of approach of the dealer and representative, the name of SAMSUNG spoiled. My intention to write you is that to know hoe dealers and representative are avoiding their responsibility.
I request you kindly look into matter and justify it. hope that you will kindly take care of customer.
Hoping for needful
N R JAWADE
9420057850
I am purchase a samsung CDMA TATA SET ON 02-10-2009. ON THE NEXT DAY WHEN I SWITCHED ON THE MOBILE THE DISPLAY WAS NOT COMMING. WHAT I DO?
my contact no:- 9231699845
MY EMI NO:A00000017687040
MODEL:- SCH-B189
FCC ID A3LSCHB189
Dear Sir/madam,
pl refer to my call registration no.8411919541.In response to my complaint.
pankaj gupta
09268571625
Dear Sir/madam,
pl refer to my call registration no.8411919541.In response to my complaint LCD TV LA-32B450C4 .
pankaj gupta
09268571625
sir i have bought samsung s3500 and i m not able to install any thing in my phone kindly help me…..
pankaj gupta
Dear Sir/madam,
pl refer to my call registration no.8411919541.In response to my complaint LCD TV LA-32B450C4 .
pankaj gupta
09268571625
Sir/Madam,
Kindly let me know the e-mail address of your senior officials to make complaint of the poor service offered by your service centres
cknarayanan
Dear Sir/madam,
pl refer to my call registration no.8411919541.In response to my complaint LCD TV LA-32B450C4. We are last time complaint to your custmer care technical department. but no any action taken me. So you are requested to please solve this matter urjently.
pankaj gupta
i have purchased hard disk from chandigarh (india) year 2004 month Dec
HArd Disk No -S/N S00JJ20XC29829 it have 5 year warranty period but hard disk not work propely.
so that requested to you plz repair or change the Hard Disk.
Thnks
Pardeep Kumar
098152-12101
My mobile’s (modle no:SCH B239)LCD was broken & samsaung authorized service center M/S S.M Service,134/R/1, Netaji colony (B.T.Road)Beside Baranagar police Station, Kolkata-90, charged me Rs-850, But other samsaung ASC they give me quataion of Rs500. why there was such kind of difference???
Dear Sir/madam,
pl refer to my call registration no.8411919541.In response to my complaint LCD TV LA-32B450C4. We are last time complaint to your custmer care technical department. but no any action taken me. So you are requested to please solve this matter urjently.We are last time inform you. Kindly take this matter urjently otherwise Iam complaint to
CONSUMER COURT.
PANKAJ GUPTA
09268571625
Dear Sir/madam,
pl refer to my call registration no.8411919541.In response to my complaint LCD TV LA-32B450C4. We are last time complaint to your custmer care technical department. but no any action taken me. So you are requested to please solve this matter urjently.We are last time inform you. Kindly take this matter urjently otherwise Iam complaint to
CONSUMER COURT.
Kindly let me know the e-mail address of your senior officials to make complaint of the poor service offered by your service centres
PANKAJ GUPTA
09268571625
#450
dear sir,
i want to know how to change full screen video during the running the video.
regards,
ram kumar