Samsung Customer Care Numbers India
Samsung Customer Care Numbers India : 1800 110011 (Toll Free from MTNL/BSNL) & 30308282(Prefix Local STD Code)
Timing For Calls Monday – Sunday : 9.00 AM – 8.00 PM
Hod2.com
For OMS / HDD / Note PC / Still Camera / MP3 Player there is only carry in service.
Service Centre Address can be taken from Helpline.
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Samsung has the worst service in bangalore. We have decided never to buy a samsung product again. also it seems we will have to buy a new washingmachien since we are not getting the service support to repair it for last 1 month. never thought this is possible.after seeing this site i understand this is happening to many people. probably we should all file a joint complaint to consumer court?
the quick contact information please send me
Sir, i have purchased an samsung mob S5200 red set from Delhi , but after some days its mike was not working so i approach and repair from other dealer. After one week its keypad was not working so i connect with your care at Bahadurgarh (haryana) so he denay the same and said u have repaired with other sources so it warranty is expired. Till date i am not use this phone before 4 months. After purchase of this mob i have facing lot of problems, so what we can do. Due to Defence service i am not connect with your care because your contact centre available with only high tech cities and my service with national boundries so i am not connect with ur care well in time. my next leave plan is on Last of Mar when i go to my home at Delhi so please advise me what i can do of this phone
(a) am i sale this phone so pl tell me its rate as per your terms.
(b) am i put in the garbage box .
Your care centre of Bahadurgarh (Haryana) cannt support me and not give me positive responce, its member want extra money as doneation pl advise me accordingly
with regards
hari your customer for ahead. if you support me
this mob purchased on 28 Aug 2010. After purchasing this mob i have facing many problems in this mob. so pl advice me
sir i have purchased one samsung dueo b5722 for the rate of 8300 rs can you tell me whether the shope keeper cheated me if so what i have to do
sir,
i have purchased a samsung led tv 40″on feb 17,2011. The dealer gave me a cupon for dishtv connection at a nominal fee. I was trying to reach dishtv for connections from 17/02/11, The dishtv not provided the connections as promised. I have sent 17 e-mails to customer care, and almost contacting dishtv chennaion daily basis but no actions. I really do not know is the authorities in Samsung are aware of this kind cheatings in Chennai. Samaung should not encourage this kind of unreliable dish tv connections providers and spoil their reputations.
In our case we request Samsung to interfear and set the things wright. If contacted will provide additional details.
Worst customer service tat i have come across in the recent times. Highly disappointing and not acceptable for a company like this.
I have samsung gb b7722 duos mobile please provide me gmail and yahoo mail settings
I had purchased a Samsung 3D LED TV (40″) during last week and still waiting for the promotional kit with 3D glass and 3D CD. Company must make sure to provide the kit along with TV, since 3D option is a new thing and customers should be able to view it only when they get the 3D CD. What is the use keeping a 3D TV without having a 3D CD to watch it. Anyway cost of the TV is so high, then why can’t you add few extra money towards the 3D CD ( if you don’t want to give CD as free of cost) and make the customers happy.
Reg
Thomas, Bangalore
Ph# 9845754066
Hey guys I totally agree that Samsung has the worst service centers…. I bought a phone with a defective speaker and it should take hardly 15 mins to replace the same. I was asked to keep the phone with the service center for 5 days to get it fixed. Everybody inside the service center was howling at the guys since all of them were very angry and frustrated with the quality and lateness in getting the service.
It is only possible in India man..
Hi, Ive purchased a Samsung split A/C around 4 which gets spoilt every year without fail. It had a warranty of 1 yr & 5 yrs of compressor. This yr the compressor is also spoilt. we have logged a complaint on 8th March 2011 after waiting 20-30 min on IVR still no one has attended our complaint. i’m really very disappointed the way these MNC are providing service in India. Had it been any of the western country we could sue them and get them straight.
regds, Karthik- 9820366885
Samsung has a buch of idiots manning the customer care centre! For 10 days, there was no action on the part of the Samsung team, yesterday a technician came and informed that some small part needs to be replaced and which will require the refreigerator to be kept switched off for 24 hours. Believing that moron, we kept the fridge switched off hoping that the repair work will be completed today! After incessant follow-up the technicial confirmed that he will come not later than 730pm and now I am informed that it cannot be done today!
Samsung – Trust me, you are going into a deep soup! Feel miserable at not being able to do anything to set-right the apathy!
please give me contact number customer care
I took Samsung mobile 8 months back my message box is showing messages full for 120 messages ,i asked to
service center they are not taking it serious and some times in middle automatically phone switch offs so please
repalce me with new one i have still warranty period i don’t want to use this set any more…..
i have purchase smasnung mobile chat 322 but this social ntwro applction not working or samsun servce centr no any reply me
my mobile is Samsung SGH-i450
in this how to use gps application and what is the use of Active keys and how to store my MMS messages in to my pc
and my mobile no is 8801449460
LAST YEAR SAMSUNG CAME WITH A SCHEME WITH THEIR LCD 32″ TV MODEL AT A PRICE Rs29,000.00 WITH FREE DTH (AIRTEL) SET UPS AND A TATA PHOTON PLUS. FIRST OF ALL THEY DIDN’T GAVE THE FREE BEEIES. I PURCHASED THE PRODUCT DURING DIWALI 2010. I CONSTANTLY NAGGED BEHIND THEM SINCE THEN. ULTIMATELY AFTER MUCH TOM FOOLERY PLAYS, THEY GAVE THE DTH(AIRTEL) BUT THEY ASKED US FOR Rs500.00 FOR ACTIVATION CHARGES. I AM SURPRISED TO NOTE THAT IF THEY ARE CHARGING Rs500 AS ACTIVATION FEE THEN WHATS FREE BEEIES IN IT. ALREADY NOW A DAYS YOU GET OTHER DTHS AT AS LOW AS Rs300-400. ANY WAYS WE PAID Rs500 FOR DTH AIRTEL. NOW THE SECOND PART IS FURTHER MORE INTERESTING. ITS NOW OVER 5MONTHS THE SECOND FREE OFFER HAS NOT YET BEEN DELIVERED e.i. TATA PHOTON PLUS. THE DEALER IS SAYING THAT IF YOU TAKE TATA PHOTON PLUS THEN YOU HAVE TO PAY Rs1000 AS ACTIVATION FEE. I INFORMED THEM THAT AS I AM HAVING BROAD BAND CONNECTION IN MY HOME, SO YOU GIVE ME THE DATA CARD UNIT(DONGLE) I WILL SELL IT TO SOMEBODY OTHERS. THE DEALER SAID NO, FIRST YOU HAVE TO PAY Rs1000 THEN ONLY YOU WILL GET THE CONNECTION ACTIVATED AND THE DATA CARD UNIT. I AM SURPRISED TO NOTE THAT SAMSUNG HAS STARTED THE HAND TWISTING TECHNIQUE TO EXTRACT MONEY FROM CUSTOMERS. I CONTACTED THEIR SERVICE CENTER CALL CENTER TO REGISTER THE COMPLAIN. THEY NOTED SOMETHING AND SAID SOME ONE WOULD CONTACT YOU WITH IN A DAY OR TWO. BUT NO BODY TURNED UP TILL DAY EVEN AFTER 4 MONTHS.THEN I SOME HOW MANAGED TO GET THE NUMBER OF THEIR AREA MANAGER AT RAIPUR CG Mr. AMRITH MOB: +919993596271. I EXPLAINED HIM IN DETAILS TO HIM AND SAID THAT I DO NOT WANT TO GET THE FREE BEEIES FROM SAMSUNG, BUT WANT CASH AGAINST THE SAME e.i. Rs2500(MARKET PRICE OF TATA PHOTON +) FROM SAMSUNG. HE SAID OK HE WILL ARRANGE THE AMOUNT FOR ME. IT HAS BEEN OVER TWO AND HALF MONTHS THAT HE PROMISED ME TO PAY.BUT TILL DATE HE HAS NOT PAID ME. NOW WHEN I AM TRYING TO CONTACT HIM OVER HIS MOBILE HE IS DISCONNECTING THE CALLS EVEN. IT APPEARS THAT HE HAS A BAD INTENTION OF GARBING THE AMOUNT TO HIS OWN POCKET. I AM SURPRISED TO NOTE THE HAND TWISTING TECHNIQUES OF SUCH BIG COMPANIES LIKE SAMSUNG THAT THEY ARE APPLYING TO THE CUSTOMERS. I WOULD ALSO LIKE TO LAUNCH SAME TYPES OF COMPLAINT TO CONSUMER FORUMS, CONSUMER COURT, FACE BOOK, TWITTERS, LINKEDIN ALL SORTS OF SOCIAL NETWORK SYSTEM TO DEFAME THE COMPANY’S ATTITUDE AND INTENTION.
SAMSUNG has the worst customer care and worst customer care interaction. i lodged a complaint for AC repair in 30308282 , got a complaint number. no one has come for past 4 days, i call back in the same number and they say its a dealer support and they dont take customer complaints, and she give me another number as customer care and i cal back she says sorry its dealer support and gives me exactly the same number i called her in as customer care. when i try to tell her i have called in the number she gave she tells me sorry i cannot help you as you have called in dealer support.. they better stop selling things if they cannot handle customer care.
I agree with Aparna that Samsung has the WORST customer care!! I too lodged a complaint for my split AC that has been leaking water the last year and Samsung has “fixed” it 3 times each time charging me close to Rs.500 to fix the same problem!! The last time I was charged, the guy promised that if within 30days the problem recurred, I would not be charged…. but within 30 days he insisted that I pay AGAIN blaming it on something else although it was the same water leakage problem. I DO NOT RECOMMEND that you buy ANY SAMSUNG PRODUCT because the customer care people are sleazy and totally UNRELIABLE!! In short, their customer care SUCKS!!!!
I have purchsed TV in year 2005 and I face sound problem in my TV in Dec 2010.than I contact to service center of samsung.but they do not attend me. than I called to customer careand lodged complaint No.8416813399 after 7-8 days of contiue calling one engineer came to my home and repair sound problem and charge me Rs.220/-but after 15 days I face same problem in my TV.than I called again and again to customer care till the visit.
After that engineer came to my home to cheaked TV and told me speaker are dead so he changed speaker and charged Rs.280/- but after 20 days I face same problem than I called again and again to customer care till the visit.
than Mr.engineer advised me to send TV in service center .so I send TV to service center after 10 days examin he decided to install whole kit of TV.and installed I was charged for Rs.2790/-
But after one month I am facing same problem.and service center person are not listening me.
now please tell me what should I do. now I have decided I will never by any samsung product. because service center person of my city is totally UNRELIABLE!!
I agree with Aparna that Samsung has the WORST customer care!!,,,,, SAMSUNG has the worst customer care and worst customer care interaction.,,,,,,,,,,, whenever i try to call customer care ,,,first of all the phone is received after 30 min to 1 hr,,,,,,,,,,, after the phone is received ,,,,,,,,,,,,,,,,,, the agent speaks as if we are the one big problem who called them,,,,,,,,,,,,,,,,,,,,,,,,,,, so my advice to all my friends is not buy the samsung products
Customer care is horrible. I’m trying to reach customer care for the last one week, all the time I get the same message that “All lines are busy, wait for assistance”. Decided to not to go for Samsung. I believe LG and Ondia customer service far better than Samsng.
Dear Sir,
I had purchased a Samsung Guru 6010 mobile handset two years back. I inserted a Reliance smart sim in it. I attracted with the facility of mobile tracker as I was informed and activated the facility then. I had given two of my other mobile phone numbers as access/remote phone but due to some network reasons I had to change the SIM
and then I inserted TATA DOCOMO SIM and since then the problem started. Every time I switch on the phone two messages are automatically be sent to those remote nos which I had given for tracker. I many a times tried to change the settings but couldn’t get access because I forgot the password. Could you please give me the clue to overcome this problem?
I had purchased a Samsung 3D LED TV (40?) during last month (21 feb 2011) and still waiting for the promotional kit with 3D glass and 3D CD. Dealer must make promise to provide the kit withen one week, . What is the use keeping a 3D TV without having a 3D CD and glasses to watch it.For the same problem I reminded dealer (Reliance Digital) several times.
the worst customer service.so,better be indian,buy indian policy is good
Samsung products are not good especially mobiles and the way of talk in the service centre in chennai is very poor they are behaving like rowdys if it continues then nothing to say
hi experts. i m having samsung galaxy3 gt-i5801 phone
i want to know how i make video calls from the phone.
plz reply me on my i.d or on contact no. 9953901800.
i really thanks u alot. plz revert me soon
Samsung’s service is one among the most worst. In combination with Aadiswar retail is still worst.
thee worst phone i hav ever experienced with….my new handset is galaxy fit,,,cant download a single application……why it has android which never works at all…i would insist every single person not to buy this…..
Hi all,
This is Phaniraj. I purchased a Samsung LCD monitor for my pc worth 7500/-. They gave me 3yrs warranty. With in One year I got problem with the product. I contacted samsung service center. The response that I got its very good. The service center people came to me, and I said the problem.i.e options are automatically changing.
He opened my monitor, while fixing back again, he pressed my Lcd screen with his hand. Later, he powered on, my LCD. LCD was damanged. Any way, he replaced a new one after 3days. That new LCD is not working fine. Again, he took my lcd monitor to service center, he took 15days to solved my problem. I brought my monitor from service center, with in 4days, I got the same problem again. with in all these days, all work was gone.
Some of the members asking for the customer care no. here it is 1800 11 00 11 its a toll free no. from BSNL landline.
want 2 give line to tech engineer
Namaskar, i m chetan laxman naik, mumbai, india, i want inform about samsung marine handset with wich store\location avalable, what is current market price? give me this detail +91 22 66103239.
yes me too facing tha same proble bastard people they need to sell their product in india but least bothered to care for the product may be we have to pulish the recorded session of customer care so that atleast here after people would not be cheated
I purchased 26 inch LCD from DTH GALLERY ,
shop No.2 plot No.2627, A.B.Road,Sada Colony,Raghogarh,Vijaipur Dist,Guna-473266 on 26/10/10.via Bill no.25 and S/n.mphr3pbza03118.I made lots of calls because one red line is coming on the screen.No response to all those calls.Always we will visit on sunday. many sundays have gone.v.poor customer sevice.I get no more product of samsung. I advice the same to others.No promises kept
I totally agree that Samsung has the worst service centers…..daily i am asking customer service executive since 16/4/2011 regarding a new branding freeze purchesed /for not cooling they say today it will be resolved today definitely.but nothing
Hi,
I am Jitendar Mali. I purchase Samsung 22″LCD LA-22 A 450 LXL – 2437040001 on 16/2/2009 form sales India Ashram Road Ahmadabad.
Now I have some problem in my LCD. I complaint customer care so they send one of the representative to help me and repair the LCD.
One of the representative visit on 25/4/2011 and he said that to repair the LCD it will cost some around 1500 to 1800 Rupees.
After two days I receive call form Samsung center Ahmadabad that the part are not available so they cannot repair my LCD.
Again they told me that they can refund the money. They ask me to submit the Bill.
I submit the bill on 28/4/2011 and I receive call again that you can refund 10750 rupees only.
I purchase LCD paying 16000.
Now this clearly shows the loss of more than 5000 rupees.
I don’t think that this is a fair deal.
Better you deduct the amount that is repairing amount 1500 to 1800 from the purchasing amount 16000.
I trust the brand and that is the reason I always prefer Samsung But this time I am not at all happy with the service you are providing.
So please do the needful.
Regards,
Jitendar Mali
Contact : 07567860927
samsung customer care ia not caring about their customers.
+917877310800
hi sir,adobe flash player10.2 not installed in galaxy pop .any live program ask this player. plz send solution ok.
thank you.
Sub. : Complaint No. 8422589078 – Vineet Garg, Patel Nagar, Sonepat (Haryana)
Dear Sir,
I bought a new Fridge Model no. RT35M 0595 on 13 May, 2010 from M/s Sargam Electronics-Narela Delhi-40. Its cooling system is not working properly. As per your engineers, Ice freedges on Fans of Cooling system, they use boiled water to remove the freedged ices from Fans and give assurances not to freedge again. But ice freedges again & again. The Light problem of Bulb in the Fridge, engineers has still not resolved. After so many complaints your executives visited & gave assurances to replace the damaged part as soon as availability in their stock. If you check my status, more than 10 times, i registered my complaints to customer care, but nothing has worked out. Even more than 5 times, your engineers visited and given us false commitments to solve the problem. Its been
more than 1 month the process of visits of your engineers, going on and till yet not resolved. I assume that after some days you will say that the warranty period is now expired.
I am wondered how u and your customer care solve the problems of your cutomers. My last Complaint No. 8422589078 was on Sunday 08th May 2011 is still pending and u have not taken any action. This is the last & final complaint regarding this matter to solve the prblem or else I have no option left to go to Consumer Court.
Vineet Garg
9812345574
9254935942
i am murali my mobile number ; 9962719995 & 9996,
I purchase Samsung E2652 mobile in 7th may 2011. at poorvika showroom,
next day loudspeaker not proper working,i am mentally disopointed.but that showroom executive said’sir yes this mobile problem am forward to service center,after few days back come and collect,What is this sir…why is this not exchange,..very poor customer support in poorvika.any local shop i purchase this mobile sure he is changed.
Submitting complaint here means there is no use . bcoz its proved that its a worst CC service.
guys plz dont submit any thing here
SAMSUNG IT S THE WORST AT ITS PRODUCT AS WELL AS ITS SERVICE …. SOO INSTEAD NEW BUYER’S PLZZ BEAWARE OF sAMSUNG , & DO PREFER (LG) ITS A TRUSTABLE PRODUCT
complaint no. is 8432114060 dated 06.05.2011. Till date no response inspite of repeated call reminder. Is this the way to moniter the custmer call for quality purpose. Here i agree withe the others comments that SAMSUNG IS THE WORST AT ITS SERVICE .
Complaint no. 8428828998. No response. Samsung treats there customers as shit. No care at all. They took my AC to workshop, performance has gone bad, and now they are not responding to my calls…
WORST service, DON’t buy Sansung products….
Sub. : Complaint No. 8422589078 – Vineet Garg, Patel Nagar, Sonepat (Haryana)
: Last & final warning to Samsung Co.
Dear Sir,
I bought a new Fridge Model no. RT35M 0595 on 13 May, 2010 from M/s Sargam Electronics-Narela Delhi-40. Its cooling system does not work properly. After so many calls & mails Samsung took my Refrigerator on Morning 11 a.m. 14th May 2011 to their Service Center of Sonepat (Haryana) & till today (17th May 2011 7.30 p.m.) not delivered to me. Everyone can assume that how a customer will manage 4 days without Refrigerator in this scorching summer. End of times I have called to the Service Incharge of Haryana Mr. Pradeep Mob. No. 9896102401, but doesn’t respond my call. The concerned person of Service Center of Sonepat (Haryana) Mob. No. 9996549000 giving me excuses that he is sending the Refrigerator. Since he took the Refrigerator (14th May 2011) in Service Center giving false assurances that Refrigerator is sending, sending, sending, and sent yet not. I just want to say the Samsung if the Engineers are not able to find the problem in Equipment, pls. tell straightly the customers how long time will take to repair it. Either will be repaired or not, if not provide me the new one. Every day I hope and wait to get back my Refrigerator. Its my humble request to your customer care and the staff of service center to not give any false assurances for your customers. A few days back I sent my mail regarding my last Complaint No. 8422589078 dated 08th May 2011, you replied on my mail to bear with Samsung for some days, problem will be sorted out, I kept patient with you. I can’t keep patience any more now, this is the second time I am sending the mail to repair my Refrigerator worth Rs. 24000/- or arrange to replace with new by 19th May 2011 neither will go to Consumer Court & sue the Sargam Electronics-Narela, Delhi-40 as well as the Samsung Co.
Vineet Garg
9812345574
9254935942
I am pissed off becuase of Samsung Service. Will advice everyone, not to buy a Samsung product, as the after sales service is pathtic. I wish I could kill this brand in India. Don’t knwo what the management is doing. Are they even aware of the rubbish produc/service that they are selling. GUYS PLEASE DON’T BUY ANY SAMSUNG PRODUCT, FOR AC BETTER GO TO CARRIER/BLUE STAR. I have complaint them twice, they took my ac, came back with a bill of 2k and again it is not working in 4 days, there is no one picking up the phone, even at authorized center. Raj Air Conditioning in Sahibabad. When they picked up they said we are a servcie center for Voltas and not for Samsung. The call center people or all sweet but they can’t do anything. Shit to Samsung
sir i purchased Samsung mobile star 2nd S5263 SIR TELL ME THIS MOBILE ORIGINAL PRICE .
hi ,
this is kanison. i have galaxy ace GT-S5830.
battery is backp is low quality.
also there is no provision for mobile tracker.
help me how can i upgrade my 2.2 FROYO to 2.3 GINGERBREAD.
i m v much agree that the samsung customer care service is worst bcoz i purchased a Samsung microwave oven with grill in januray 2011.from v first day grill is not working
i complaint so many times they attened my phone with very sorry behavioral but no mechanic came to my house to service my oven
i understand that they will not send any mechanic.they r making fool of mine.i wil recommend to all the peoples pls dont buy samsung products.they r cheaters……………
Samsung has the worst service in this country. 10 years back they were the best and I had gone ahead and bought their products as they were the best. But now they are the worst and I am really unhappy to have bought anything from Samsung. It takes 2 days of constant dialing on their toll free number to get someone to register a complaint, then the people maning are highly unprofessional, they do not know how to talk, they register a complain and promise action within 24 hours, nothing happens. Further calls do not help, they keep repeating the same Complaint id, you have to call different places, to locate the repair center, then locate the person who will repair an dit keeps going on……MY ADVISE DO NOT BUY ANYTHING SAMSUNG
i purchased samsung monte i am facing problem in mike but your samsung center in sangrur punjab is not having mike from the last one and half month
my cell no is 09815965068
I have a new Samsung guru(GT-E2152) . when i connect my phone to the laptop by Bluetooth than PC suit display that this model does not support internet.
how to the connect my mobile to the laptop. Please send the satting to access internet in my PC by the my mobile.
please give answer fast.
I have a new samsung guru(GT-E2152) . when i conect my phone to the laptop by bluetooth than pc suit display that this model does not support internet.
how to the connect my mobile to the laptop. Please send the satting to access internet in my pc by themy mobile.
please give answer fast.
Sir, we are unable to record our call when call is going in samsung gt-c6112 mobile phone i have so many try to resolved this problem but unfortunattly this problem is not solved. kindly note that when we try to recoed our call at time of our call going so there is show option of convert record & when we try to select this option there is record only our voice not of partner which with our call is going king support we
my no is-9689147469
thanks
abdhesh jha
why are the lines always busyyy ???? . . .
have u ever heard of a term “customer service”
waiting for 1 hour over the phone and there is no answer ..
increase the number of people attending calls .. it has been this way since 3 years now !!!
wake up samsung .. about time u did from ur deep sleep !!!!!
Guys,
I have just come to know that Samsung deliberately put bugs in your mobile software. most of the time these bugs would activate after 1 year and random time for each customer..just 13 month for someone…16 for someone…14 for someone and so on. The reason you might have guessed is simple..your warranty period is out and you have to shell out at least 500 to upgrade the software. I recently went to their service center and saw a big line outside with everyone facing one or the other problem with software. What a novel way to fleece customers and keep the service centre guys happy..but then what could you expect from a Korean company. Samsung mobiles are the worst in terms of service, hardware and software problem as well. Someone at the service center was telling me that out of 19 samsung phones purchased by (his) group of friends only 2 are in order after about 13 months.
I am using samsung E250i mobile. Now I forgot my phone passcode so what should i do to reset my passcode? Can any one help me out!
i have a new samsung (GT-E2652) . when i conect my phone to the laptop by usb cable then he connect modem show but device is not connect to internet lots of problem are them .
how to the connect my mobile to the laptop. Please send the satting to access internet in my pc by themy mobile.
& also gives solution for connective internert
please give answer fast.
I HAVE A SAMSUNG REFRIGERATOR (RT26AVMS1), I AM EXPERIENCING A PROBLEM WITH IT. THERE IS WATER DRIPPING IN THE FRIDGE, AND NOW THE COOLING HAS STOPPED. FREEZER IS WORKING PERFECTLY.
NOW MY PROBLEM IS – I AM TRYING TO CONTACT THE CUSTOMER CARE NUMBER, BUT IT JUST DOESNT GO THROUGH. IT HAS BEEN A WEEK NOW, THIS CAUSES ALOT OF INCONVENIENCE. I AM TIRED OF TRYING NOW. IF THE ISSUE IS NOT FIXED, I WILL HAVE TO CONTACT A LOCAL TECHNICIAN AND GET IT DONE BY SOMEONE WHO IS NOT AUTHORISED.
THIS IS VERY WRONG ON SAMSUNG’S CUSTOMER CARE PART. JUST SELLING A PRODUCT DOESNT END YOUR RESPONSIBILITY. RATHER IT JUST STARTS THERE. I WOULD APPRECIATE IT, IF THEY START DOING THEIR JOB AND KEEP UP TO THE CUSTOMERS NEEDS.
YASH MODI
purchased a samsung mobile phone (model-s5263)(bill date-22/4/2011). It having one year warranty.The problem is no battery backup.I went to samsung service centre.First time they change the software,second time changed the battery, third time the receive the handset to change the board.After that within 2 weeks I went there 3 times.The third time the replied me that, they used the mobile hand set and argued that it has no problem.They put there sim and use the set 4 more than three days without any information to me. Still now the set has no battery backup.It has only battery backup of onlt 13 to 14 hours.The staff on service centre misbehave on me and they are not ready to solve the complaint.
we purchased 2 split and one window ac from same samsung and looking for after sales services every year, since ac requires regular maintenance from past 3 years facing problems every year. I register complaint with customer care they assure to fix problem in next 24 hours still no engineer shows up, trying to get compressor replaced for ac its been almost 1 month not response from service center. Not sure what company is claiming but the service center claims they r out of stock for compressor don’t have replacement?? and need to wait for how long god knows may be till winters. complaint # (8430865401). customer care pathetic and support staff sucks..
I purchased mobile,speaker not clear, i went trivandrum service centre, but they did not responce properly
pls help me to repaire my cell phone immideatly
purchased mobile,speaker not clear, i went trivandrum service centre, but they did not responce properly
pls help me to repaire my cell phone immideatly my cell no .09443449565
Sir,I have purchased samsung mobile GT S-3310i.When i was trying to connect it by using samsung pc studio,it had been not connected becoz of that samsung kies.So,plz my kind request to you provide at least a CD on which samsung kies is installed.Becoz of this new model i had been facing so many problem for net connection.So,if u have any solution plz give me reply
Dear Sir,
I have purchased a new Samsung mobile Model S3310 and it has prepaid connection with GPRS activated. On mobile I am able to browse all the website.
I tried to connect the mobile to my Laptop, but am getting the following error message
“ Connection failed:
OS error message. The PPP link control protocol was terminated.”
Kindly advise me how to connect my Samsung S3310 to my PC / Laptop.
I have purchased a new samsung mobile 3213 from Nodia . after one month its internet is not working properly. youtube is not working . sound quality become so much poor. What should i do . pls tell me , should i throw it in dustbin or get fired .
Dear Sir,
I have purchased Samsung GT-C3322 handset. I am trying to connect internet on my laptop with the help of samsung pc studio but modem is not displaying in connection settings.kindly help me.
I have been trying to reach 1800 110011 for the past two days. Only thing thatrecorded message is heard that ” all lines are currently engaged, please hold we will be with you shortly”. I dont know when the wait will be over.
sir i have purchased samsung 322 chat on 13/12/2010 the day i have purchased this handset i have been facing many problems first of all i am unable to run the games application then i have problem in opening many application i had been to service center but my problem is still unsolved they say to call to call center so please look in to my matter my mobile no 09029588024
i brough a new samsung (GT-E2652) . when i conect my phone to the Pc lby usb cable then the connect modem shows but device is not connect to internet.
how to the connect my mobile to the pc. Please send the setting to access internet in my pc by my mobile.
& also what driver or pc suite is actually compatible for my phone to access to internet through pc???
i brough a new samsung (GT-E2652) . when i conect my phone to the Pc lby usb cable then the connect modem shows but device is not connect to internet.
how to the connect my mobile to the pc. Please send the setting to access internet in my pc by my mobile.
& also what driver or pc suite is actually compatible for my phone to access to internet through pc???
Mb… 8872351776 PLZ PLZ. GIVE ME SOLUTION QUICKLY
Sir/Madam
I have Galaxy pop(GT-S570AAINU).When i switch off the mobile,i cannot switch on.It shows charging init error message.But when i connect the charger or data cable to pc , it will on.I CANNOT SWITCH ON MOBILE WITHOUT CHARGER OR DATA CABLE. This problem starts when i was connected to laptop for internet through datacable.when i connect data cable it starts charging.So please give the solution.
please mail me……..i am waiting for your reply,
I bought a new Split AC on 23 Mar 11 from M/s Diodes & semi conductors, Guwahati, . Its cooling system is not working . As per your engineers, gas leaked out during installation of the AC. engineers has still not resolved. After so many complaints and till yet not resolved. I assume that after some days you will say that the warranty period is now expired.
I am wondered how u and your customer care solve the problems of your customers. it is still pending and u have not taken any action. This is the last & final complaint regarding this matter to solve the prblem or else I have no option to knocks the doors of law. My mob No 8876400753.
my complaint no is8434303195 butsamsung india not solving.
my complaint but samsung not solving.
Mene Samsung wave 525 handset purchase kiya h. meri complain ye h ki me video songs download karta hu to wo full screen play ni hota jabki vhi video songs me Bluetooth se accept karta hu to wo full screen play hota h. aise ku h. mujhe rly kijiye.
My name = vijendra kumar rawat
Contact no = +919636777257
Address = 1 ch 22 madhuvan housing board, basni, jodhpur (raj.)
Pin code 342005
Last month I have purchased samsung mobile model no. GT-S3653 . GPRS settings could not be down loaded from BSNL web site as this model no. is not in their list. Please advise me to enable GPRS setting.
I have tried to contact Samsung Mobile technical staff so many times and every time the customer support answered we will call you back because all technical staff is busy. I have not received any call till now. I am very disappointed with their answer. We are a customer of Samsung and they should look our problems. But it all seems, the way you just satisfied. I agree there are so many customers where you are direct handling on phones but I am waiting since last 2 days for any technical support call.
I would like to request you please understand the customer requirement and their needs otherwise you will lose your trust one day. I know this is this process is not prefect but all these kinds of stuff impact your dignity.
Ishan Ojha
9571787178
Jaipur
samsung chandigarh sec 41 service center i have connect to laptop technical staff and every time all are answered we ll call u back, all staff are very lezy
i want samsung dual sim mobile with auto call recoding beep less so contact me hurry my contant no is-09814829111
Fucking customer care by samsung…
The worst assholes around the world is samsung and their service dealers..
they provide a bitch quality for their products..
i hav bought a PC monitor from samsung and it got repaired the second month itself and im posting this after two years.. The warranty will void in next couple of months and still they did not resolve my problems…
So customers be aware from the products of bastards(SAMSUNG)…
sir
I have Samsung mobile model no. gt -S5570 . I want to use net on my pc but my pc suite is run but not connected to internet.I want get properly entire process of kies to connect to pc.
My mobile no. 9507771902
ALOK VERMA
SEP 27, 2011 AT 15:20
SIR,
I HAVE SAMSUNG MOBILE MODEL NO.5722.I WAS SUBMITTED IT FOR REPAIRING PURPOSE (TOOCH PROBLEM) ON 13 SEP 2011 TO JUNEJA SAMSUNG CARE RUDRAPUR UTTARAKHAND,I GOT NO POSITIVE RESPONSE BY THE WORKERS THEAR.THEY ALWAYS MISGIDE ME DAY TO DAY.AND NOT GIVE ME THE FIX DATE OF REPAIRING.
SO I HAD KIND REQUEST TO U ,PLEASE SEE ON THIS MATTER.
MY MOBILE NO 9760024440
ARUN JUNEJA NO (CUSTOMER CARE SAMSUNG) 9997673000
sir,
I am the samsung mobile user (samsung galaxy S II) i am not getting the software in samsung market in my mobile. I have searched about the software like constitution of india and other many more But i am not getting motor vehicle act 1998 book in this market.
so please give me the information about this book which i can open in my mobile.
please provide me the information as early as possible
my contact number is : +919425084298
my email id : alptdr@gmail.com
I am the samsung mobile user (samsung galaxy i9003) i am not getting how to lock the message. so please give me the information. Thank you
I purchased a Washing Machine of Samsung ( Model WA82VSL) 6.2 Kg from QRS Retail Ltd Trivandrum on 24 / 11/2009.
Now water is leaking from the machine. We called up your service people at 0471-2465347 on 2nd Jan 2012 , morning. I was told that the technician will call us. No calls. We called again on 3rd, 4th & 5th with the same response – The technician will call you-
The B*****S ( bearers) of the number – if you thought atherwise – tough luck!!!) have no basic manners ! What a a stupid company are you?
Any way I am going to the consumer court to get the compensation for not attending on my complaint for 4 days. The conversation with your Service people have alos been recrded.
With contempt for you guys -
I sign off with a promise never to purchase another Samsung Product ever!!
sir, i have s3310 samsung mobile. my mobile getting switch off automatically and gets struck. wat should i do for software update. send me t link and solution for the above problem