Recently personal payment option disappeared for many countries including India. But now they are reversing the payment sent by those who have option to one who don’t have. My question is why reverse the payment …. instead why not make it failed at the point the other person was trying to send.

Below is the email payment receiver is getting.

Dear SENDER,

Your payment of $XX.XX has been returned to you. If you sent the payment with a bank account, the funds will be returned to your PayPal balance. If you paid with a credit card, the amount will be credited back to your card.

We returned the payment to you because we have stopped allowing personal payments to be sent to or from India.

If this was a payment for a purchase of goods or services, and not a personal payment, then you may resend the payment to the seller by following these steps on the PayPal website: (a) click the Send Money tab, (b) select “Goods,” and (c) provide a shipping address.

If this payment was a personal payment, such as a gift to a friend or family member, then we request that you find another payment method until we restore personal payments to and from India.

We are trying to resolve this issue as quickly as possible and we’re sorry for any inconvenience.

Thank you,

PayPal

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