Comments on: Fiat India Customer Care Complaints & Queries Service Numbers India

By: vaibhav deshmukh

vaibhav deshmukh — Wed, 28 Sep 2011 12:05:52 +0000

i had purchased fiat punto active (diesel) car in june 2011, in september 2011 done Ist service. i would like to share with you i am getting 21 kmpl mileage in city and 25 kmpl on highway. i am very much impressed with the engine performance and technology given by fiat. thanks.

By: m.ishak panchbhai

m.ishak panchbhai — Mon, 26 Sep 2011 05:12:38 +0000

to,
fiat india,
i have purchaged fiat grande punto petrol version before a year.i have AC cooling complaint from very first day.company has told me that AC KIT updation is comming in your vehicle.so,u would be waited for this kit.but,as till today no updation have done in my vehicle.i have complained many times for AC cooling, but,all times same reasons are given me from company and dealer and also i have talked with CSM.he also has give me same reason.but till on date no updation has done in my vehicle.so,this vehicles ac cooling is very bad.and also service is very poor.

By: Agnivesh Singh

Agnivesh Singh — Thu, 15 Sep 2011 10:24:20 +0000

Its been two years since i have bought the car but is always giving me problem in some or the other way need to visit the service center atleast once in two mounths now my car has major problems its not even 500 kms done and the problems before servicing has started againg like engine check warning comes up as and when my rpm goes above 3000 rpm cars right tyre is wearing of my stearing starts waballing as i go above speed of 80kmhr these problems were there when i gave my car for servicing and they still persist after a bill of 12600k this is the kind of service we get.
there r many other small prob but have started to ingnore as i am tired of again and again going to service center.

By: Manish

Manish — Wed, 07 Sep 2011 04:36:22 +0000

My PUNTO has made several trips for rectifying several defects right from DAY ONE !!
Had a cosmetic defect on the bonnet which has been repainted by the service station 3 times already. Now the bonnet looks dull compared to the rest of the body. I have had to change the brake pads @ 24000 kms, and now the clutch slave cylinder has had to be replaced, both at my cost. The 24 hour helpline is totally irresponsible. They asked me to expect a call back in 10 minutes but Kept me waiting 2 hours on the road at Mahim and finally after my 3rd call back they responded. (3hours later) By then I had made alternate arrangements to take the car to the Kandivali service station. After the clutch slave cylinder was replaced they told me that the warranty has expired. When I corrected them and showed them my extended warranty, they told me that the part in concern is not covered!
Alignment is always off. left suspension is always rattling. Back windsheild wiper goes on on its own when the front ones are switched on.
My 3rd free service accumulated a bill of 21000!!! and I feel totally cheated as my complaints have not been rectified!
Shoddy aftersales, very expensive and unsatisfactory work.
Should have stuck with the tried, tested and trusted Maruti.
BTW, does anyone even look into these complaints?

By: Nanda Kumar G R

Nanda Kumar G R — Sat, 27 Aug 2011 07:34:20 +0000

Sir,

I have to put to ur notice maily two complaints abt my Punto 90HP bearing registration No.KL 01 AZ 1748. I have taken delivery from Kulathungal Motors, Trivandrum but to my convenience i have give my car for first service in Mohandas Motors which is near to my place of residence. MY problems are :
1. A rattling sound from the rear left which makes me irritating while driving especially in uneven roads. 3 times i have complained abt the prob and get it cleared by Mohandas Motors but unfortunately the same prob starts after one or two days, and its still there.
2. Last week i went for long trip and on the way back suddenly the water pump started working and water started pumping through the rear glass and drained the tank, I stopped the car and filled it again, this time it happened through the front and suddenly the rear wiper started working automatically. I immediately called the service engineer and he instructed me to show it immediately to some workshop nearby, and sortout the prob with the help of a mechanic who defused the wiper and disconnected the pump. I think these all happened after fixing the reverse sensor with Mohandas Motors. That also had some probs and they replaced the whole thing. Anyway I am very much worried to go for long trips even city rides coz. i dont know at what point of time it start showing the same or some other new probs.
Can u say that iam a proud owner of FIAT PUNTO 90HP??

Nanda Kumar G R